Poly Plantronics MDA524 QD and MDA526 QD Series of audio processors allows customer service representatives to take calls on desk phones or softphones. It seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves Customer Service Representatives (CSRs) training. Independent volume and mute controls allow for audio channel mixing to improve customer experience because customers can hear and be heard clearly.

Headset Compatibility

• MDA524 QD: EncorePro 500/700 4 pin/QD standard tops
• MDA526 QD: EncorePro 500/700 Series 6 pin/QD digital tops

Key Features

• Allows customer service representatives to take calls on desk phones or softphones
• Supports Plantronics standard Quick Disconnect (QD) headsets, Plantronics digital QD headsets and Y-training cables
• Two models available: MDA524 QD for Plantronics standard 4 pin QD headsets and MDA526 QD for Plantronics digital 6 pin QD headsets
• Comprehensive desk phone compatibility with electronic hook switch (EHS) integration (available separately)
• Superior noise and echo cancellation

Technical Specifications

• CONNECTS TO: Traditional desk phones and PC softphones; Plantronics Quick Disconnect (QD) headsets (not included)
• DESK PHONE COMPATIBILITY: All major desk phones
• SOFTPHONE COMPATIBILITY: Built for UC applications and softphones from Microsoft, Cisco, Avaya and others
• AUDIO PERFORMANCE: Advanced noise and echo cancellation ensure a clear and natural sound
• MDA524 QD HARDWARE FEATURES: 
• Call answer/end, mute, volume +/-
• Advanced audio processing
• Noise at Work and G616 support
• Anti-startle
• Automatic gain control
• Transmit noise suppression
• Asset tracking for MDA500 QD Series*
• Weight: 0.31 lbs/140 g
• MDA526 QD HARDWARE FEATURES
• Call answer/end, mute, volume +/-
• Advanced audio processing
• Noise at Work and G616 support
• Anti-startle
• Automatic gain control
• Transmit noise suppression
• Hi-fi stereo support
• Weight: 0.31 lbs/140 g